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Privacy Policy

Effective Date: 15 January 2025

At brexolariqn, we're upfront about how we handle your information. This isn't one of those policies written by lawyers for lawyers. We've tried to make it clear and straightforward because you deserve to know what happens with your data when you use our flexible budgeting services.

This policy applies to all users of our platform across Australia. It's governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles, which means we're held to strict standards. But honestly, we'd handle your information carefully regardless of what the law says.

What Information We Collect

We only collect what we actually need to provide our budgeting services. Nothing more. Here's what that includes:

Personal Details You Give Us

  • Your name, email address, and phone number when you create an account
  • Payment information if you use premium features (though we never store full card details)
  • Budget preferences and financial goals you set within the platform
  • Transaction data you choose to import or manually enter
  • Communication preferences and feedback you share with us

Information We Collect Automatically

Like most online services, our systems automatically log certain information when you use brexolariqn:

  • Device information including browser type, operating system, and screen resolution
  • IP address and general location data (city or region, not exact GPS coordinates)
  • How you interact with our platform - which features you use, when you log in, that sort of thing
  • Cookies and similar tracking technologies (you can control these in your browser settings)

How We Use Your Information

Your data serves specific purposes. We're not in the business of collecting information just to have it. Here's what we actually do with it:

Purpose Details
Service Delivery Processing your budgets, tracking expenses, generating reports, and providing personalized recommendations
Account Management Creating and maintaining your account, authenticating login attempts, and managing your preferences
Communication Sending service updates, responding to inquiries, and sharing educational content you've opted into
Platform Improvement Analyzing usage patterns to fix bugs, add features, and make the platform work better
Security Detecting fraud, preventing unauthorized access, and protecting both you and other users

Important Note: We never sell your personal information to third parties. Not to marketers, not to data brokers, not to anyone. That's not our business model and never will be.

Sharing Your Information

We keep your information within our organization whenever possible. But there are a few situations where we work with external parties:

Service Providers We Work With

We use carefully vetted companies to help run our platform. These include cloud hosting providers, payment processors, and email delivery services. They only get access to information necessary for their specific role, and they're contractually required to protect it.

Legal Requirements

Sometimes we're legally obligated to share information - like responding to court orders or valid government requests. We'll only do this when legally required and will notify you unless prohibited by law.

Business Transfers

If brexolariqn is acquired or merges with another company, your information would transfer as part of that transaction. You'd be notified beforehand and given options regarding your data.

Your Rights and Control

Under Australian privacy law, you've got significant rights over your personal information. We've made it reasonably straightforward to exercise them:

  • Access Your Data: You can request a copy of all personal information we hold about you. We'll provide this within 30 days in a commonly used electronic format.
  • Correction Rights: If information we have is wrong or outdated, you can request corrections. Most profile information can be edited directly in your account settings.
  • Deletion Requests: You can ask us to delete your account and associated data. We'll comply within 30 days, though we may retain some information for legal or operational reasons.
  • Data Portability: You can export your budget data in CSV or JSON format directly from your account dashboard.
  • Marketing Opt-Out: You can unsubscribe from promotional emails anytime. Service-related communications will continue until you close your account.
  • Restrict Processing: In certain circumstances, you can ask us to limit how we use your information while disputes are resolved.

To exercise any of these rights, contact us using the details at the bottom of this page. We'll verify your identity and process your request as quickly as possible.

Data Security Measures

We take security seriously because we're handling sensitive financial information. Here's what we do to keep your data safe:

  • All data transmission uses TLS encryption (the same technology banks use)
  • Passwords are hashed using industry-standard algorithms - we can't see your actual password
  • Our servers are hosted in Australian data centers with physical and digital security measures
  • Regular security audits and penetration testing by external experts
  • Strict access controls limiting which team members can access what information
  • Automated monitoring for suspicious activity or unauthorized access attempts
  • Regular backups stored in geographically separate locations

No system is completely impenetrable. If we ever experience a data breach affecting your information, we'll notify you within 72 hours and outline what happened and what we're doing about it.

Data Retention Periods

We don't keep your information forever. Different types of data have different retention schedules:

Active Accounts: We retain your information as long as your account remains active and for a reasonable period afterward in case you decide to return.

Closed Accounts: After you delete your account, we keep certain information for up to 7 years to comply with financial record-keeping obligations under Australian law. This mainly includes transaction histories and account activity logs.

Marketing Data: If you've opted out of marketing communications, we keep just enough information to ensure we don't accidentally contact you again.

Support Inquiries: Communication history is retained for 3 years to help us improve service quality and resolve any follow-up questions.

After these periods, information is either permanently deleted or anonymized so it can't be linked back to you individually.

Cookies and Tracking

We use cookies - small text files stored on your device - to make the platform work properly and improve your experience. Here's the breakdown:

Essential Cookies

These are necessary for the platform to function. They handle things like keeping you logged in and remembering your preferences. You can't opt out of these without losing basic functionality.

Analytics Cookies

We use these to understand how people use brexolariqn so we can make improvements. They collect anonymized information about page views, feature usage, and session duration. You can disable these in your account settings.

Managing Cookies

Most browsers let you control cookies through their settings. You can block or delete cookies, though this might affect how the platform works for you. Check your browser's help section for specific instructions.

Third-Party Links and Services

Sometimes our platform includes links to external websites or integrations with third-party services (like bank connections). When you click those links or use those integrations, you're subject to their privacy policies, not ours.

We try to work with reputable partners, but we can't control their practices. Take a moment to review their policies before sharing information with them.

Children's Privacy

brexolariqn isn't designed for children under 18. We don't knowingly collect information from minors. If we discover we've accidentally collected data from someone under 18, we'll delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users by email and prominently display a notice on the platform.

The "Effective Date" at the top shows when the current version took effect. We keep archived versions available on request so you can see what's changed over time.

Continuing to use brexolariqn after changes take effect means you accept the updated policy. If you disagree with changes, you can close your account before they become effective.

Questions or Concerns

If something in this policy isn't clear, or if you have questions about how we handle your information, we're happy to explain. Same goes for exercising any of your privacy rights - just reach out.

Email: contact@brexolariqn.com Phone: +61 422 204 112 Mail: brexolariqn
2 Town Centre Circuit, Shop 27
Salamander Shopping Centre
Salamander Bay NSW 2317
Australia

We aim to respond to all privacy-related inquiries within 5 business days. For urgent security concerns, please mark your communication as "Urgent Privacy Matter" and we'll prioritize it.

If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.